Gateway at West Loop’s Coronavirus Awareness Statement

The safety and wellness of our shoppers is always top priority at Gateway at West Loop. We’re carefully monitoring novel coronavirus (COVID-19) developments to stay informed of the facts and help keep our tenants, vendors, employees, and shoppers informed.

The Gateway West Loop is complying with current orders and recommendations for store closures. We’ll update our customers as information becomes available.

For the most up-to-date restrictions and capacity information from City of Chicago, please click here>>

To learn more about coronavirus, including the latest updates and safety guidelines, please visit the Centers for Disease Control and Prevention (CDC) website ( or the World Health Organization website (

Mask and Social Distancing Policies (Updated 6/16/21)

To our valued guests,

Based on guidance from the Center for Disease Control, Illinois Governor Illinois Gov. J.B. Pritzker has announced that the state’s mask mandate has changed. The U.S. Centers for Disease Control and Prevention revised its guidelines, saying that vaccinated individuals should not be required to wear masks in indoor and outdoor settings, with some exceptions.

Effective immediately, The Gateway West Loop is no longer mandating the wearing of masks on property.

However, the CDC strongly advises those who are not vaccinated to continue wearing face coverings to prevent the spread of viruses and germs.

Individual brands may have varied mask and safety protocols, policies, and procedures, and we ask that our guests please respect those policies.

Thank you for your patience and for supporting our brands. We hope to see you this summer!


Mariano’s: Open from 6am – 10pm daily
In-store, online, curbside, and home delivery for Quick & Easy Frozen Meals, Dinner Made Easy, Pet Needs.

Vero (inside Mariano’s): Open 6:00am – 5pm daily

ezza: Temporarily closed.  Check us out on Facebook here>>

Massage Envy: Monday-Thursday 10am-8pm; CLOSED Friday, January 1; Open Saturday & Sunday 9am-7pm. Visit our website for current hours and services here>>

ULTA: Monday – Saturday 10am-9pm, Sunday 11am-6pm

Xfinity: Monday, Tuesday, Wednesday & Saturday 9am-8pm, Thursday 9am-5pm, Friday 11am-5pm, Sunday 11am-5pm. Check our website for more information here>>